Offering your customers the advice that they need during the auto buying process is essential in closing the deal. With all of the different methods out there that can help you offer your customers this kind of help, choosing the right one may be a bit difficult. The automotive dealership live chat software on the market can be a great addition to any website. While having this type of software can be great, there are a number of mistakes that you can make when trying to implement it. Knowing what these mistakes are can allow you to avoid them at all cost.